This policy applies: espressomali.com
Last updated: Sept 26, 2020
We are proud to demonstrate our commitment to your privacy by complying with the laws and regulations under applicable privacy laws in Canada
- The manner in which your personal information is collected and processed. Personal information is any information that can identify you. This includes your first and last name, your age, your postal address, your e-mail address, your location or your IP address;
- What are your rights regarding this information;
- Who is responsible for the treatment of the personal information collected and processed ;
- To whom this information is sent;
1. PERSONAL INFORMATION WE COLLECT
Information we collect automatically:
- First name
- Mailing Address
- Postal Code
- Email address
- Phone/Fax number
The personal information we collect is collected through the modes of collection described below, in the “Forms and modes of collection” and the following sections.
2. FORMS AND COLLECTION METHODS
Your personal information is collected through the following methods:
- Website Registration Form
- Order Form
We use those information to
- Order tracking
- Information/Promotional Offers
- Website management
3. LOG FILES AND COOKIES
We collect such information through log files and cookies. These files allow us to process statistics and traffic information, improve navigation and improve our service for your convenience.
a) Description des fichiers témoins utilisés par le site
It mainly consists of the following information :
- IP address
- Operating System
- Visited pages and queries
- Connection time and day
The use of such files allows us to achieve the following objectives:
- Improvement of our service and personalized greeting
- Creation of customized profiles
- Espresso Mali uses Google Analytics to compile usage statistics
If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.
If you decide to disable cookies, you will then be able to continue browsing the site. However, any malfunction of the site caused by this manipulation cannot be considered to be our fault.
4. SHARING PERSONAL INFORMATION
We do not share your personal data with third parties.
5. LENGTH OF TIME PERSONAL INFORMATION IS RETAINED
The person who is responsible for the processing of personal information will keep all personal information collected in its computer systems on the site under reasonable security conditions for a period of : 30 days.
6. HOSTING OF PERSONAL INFORMATION
Our site is hosted by : Global Access Group, whose head office is located at the following address:
300 Berge du Canal (suite 303), Montréal, QC
The host can be contacted at the following phone number: 514-640-9998.
The information we collect and process is hosted and processed exclusively in Canada.
7. THE PERSON WHO IS RESPONSIBLE FOR THE TREATMENT OF PERSONAL DATA
a) The person responsible for the treatment of personal information
The person in charge of processing personal information is: Paul-André Parisien. He can be contacted as follows:
This person in charge can be contacted by phone at 1-888-270-9770 ext. 4 (Monday to Friday from 10:00 a.m. to 5:00 p.m.) or by email at firstname.lastname@example.org.
The person in charge of processing personal information is responsible for determining the purposes and means used to process personal information
b) Obligations of the person responsible for processing personal information
The person responsible for processing personal information undertakes to protect the personal information collected, not to transmit it to third parties without your knowledge and to respect the purposes for which this information was collected.
In addition, the person responsible for processing personal information undertakes to notify you in the event of rectification or deletion of personal information, unless this would involve disproportionate formalities, costs or steps.
Dans le cas où l’intégrité, la confidentialité ou la sécurité de vos renseignements personnels est compromise, le responsable du traitement s’engage à vous en informer par tout moyen.
8. RIGHT OF OPPOSITION AND WITHDRAWAL
In the event that the integrity, confidentiality or security of your personal information is compromised, the data controller undertakes to inform you by any means.
In order to object to the processing of your personal information or request the removal of your personal information, you must follow the following procedure:
The user must make a written request to limit the processing of his/her personal information to the person in charge by sending an e-mail to the address provided above.
9. RIGHT OF ACCESS, RECTIFICATION AND DELETION
You may review, update, modify or request deletion of your information by following the procedure below:
The user must send an email to the person in charge, specifying the subject of the request and using the email address provided on this page.
The personal information we collect is kept in a secure environment. The people working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:
- SSL protocol (Secure Sockets Layer)
- SET protocol (Secure Electronic Transaction)
- Access management – authorized person
- Access management – person concerned
- Network monitoring software
- Automatic Backup
- Development of a digital certificate
- Transactions are managed by Moneris
We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, a degree of risk is always present when using the Internet to transmit personal information.
We reserve the right to modify it in order to ensure its compliance with applicable law.
We are committed to respecting the legislative provisions set out in :
An Act respecting the protection of personal information in the private sector, RLRQ c P-39.1; and/or
Personal Information Protection and Electronic Documents Act, S.C. 2000, c 5.
See also our Returns and Exchanges Policy